May 2022 - Cass Precision Machining
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4 Ways to Mitigate the Labor Shortage in Manufacturing

The manufacturing industry continues to suffer from an acute labor shortage. By the end of 2021, employment across the industry was down by nearly 400,000 personnel from pre-pandemic levels. Beyond causing stress, the lack of skilled workers has heightened workplace injury, product liability, and property damage risk for these businesses.

And the pandemic isn’t the only cause of the manufacturing labor shortage, despite dominating the headlines. The labor shortage in manufacturing predates the pandemic by a decade, with the large number of baby boomers retiring leading an exodus of workers from the industry. Meanwhile, many younger workers have declined to enter the sector, wooed away by other industries, such as technology and healthcare.

Is there good news on the horizon? The industry will continue to face labor shortages for the foreseeable future. Despite increasing wages, providing more flexibility and improving working conditions, the problem persists. Looking ahead, competition for labor with other industries, planned retirements and reshoring efforts are expected to widen the gap between labor supply and demand.

Despite popular belief, the introduction of automation has increased the number of open jobs. After all, somebody has to operate these tools and they must have the required skills to do so. With the labor shortage, however, came a lack of operators. Technology cannot function in a vacuum, and thus, efficiency in shipping and logistics has significantly dropped. This has certainly been a factor in accounting for widespread supply chain interruptions across the U.S. and abroad.

There is obviously no easy answer to the labor shortage in manufacturing, but here are four ways manufacturers can create more value with fewer people.

  1. Increase the level of automation on the factory floor

We’re not suggesting full robotics, that’s not the right decision for a wide variety of reasons. What manufacturers can do is analyze the potential for cobots (collaborative robots) or lightweight automation solutions to reduce the amount of effort required by the team member. This approach provides a couple of benefits – it will reduce labor time and it can broaden the workforce able to perform the work.

At Cass Precision Machining we are currently utilizing a cobot with plans to add a few more. Our cobot reduces labor by picking up and placing steel to feed the machines, reduces repeat production work for employees, and reduces fatigue.

THE CASS COBOT

“A collaborative robot allows us to have our machinists run multiple machines. The cobot is loading machines while our machinists are attending other machines,” said Ted Biorn, Cass Precision Machining Director of Operations. “Bringing the cobot into Cass has helped us free up a lot of our machinists. It allows them to do more with their minds and less with manual labor. Definitely pick and place, very easy to program, we’re definitely going to be purchasing more of them – they’ll help with the tight labor market.”

  1. Lay the groundwork for machine learning and artificial intelligence

Over time, team members build knowledge and expertise that enables them to make complex decisions as if it were second nature. In an environment where the staff is stable and has a long tenure, companies can rely on these individuals to effectively run complex operations. However, when turnover is high and skills are limited, there is a need to invest more heavily in building the capability for machine learning.

  1. Embrace Worker-Friendly Scheduling

A key labor insight that has emerged during the pandemic is that workers today clearly want a say in when they work. This marks a departure from traditional workforce operations at many production facilities, where schedules are created far in advance using a rigid, top-down approach. To effectively address worker dissatisfaction with shift work, organizations should rethink the way work is scheduled to provide employees more flexibility.

  1. Champion Hourly Employee Development

Advancement training for first-level leaders and cross-training programs for the workforce as a whole are two vital components of hourly employee development that pay huge dividends in terms of hourly employee job satisfaction and operational resilience.

Advancement Training — Developing those workers who supervise your frontline staff is an important strategy for building a sustainable workforce. Employees in complex industries tend to get promoted because of their technical skills, but they often have limited training and skills for supervising people. These new leaders may have previously worked side-by-side with people they’re now supervising, so it’s crucial to equip them with the skills they need to lead, train, and discipline their staff in a way that doesn’t erode relationships.

Cross-Training — Another aspect of employee development that reaps broad benefits in the near and long term. Your best employees may not want a traditional leadership role, but they love doing the hands-on work. These workers want opportunities to broaden and deepen their skills on the job. Offering cross-training opportunities helps hourly workers feel valued and keeps them engaged over time, two factors that heavily influence hourly worker perceptions when considering employment opportunities.

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Manufacturing Looks Brighter in 2022, But Challenges Persist

Manufacturing Looks Brighter in 2022 But Challenges Persist. Volatile market conditions have created significant challenges for the manufacturing industry since the pandemic began. Manufacturers have been forced to reexamine nearly every step of their process and look for ways to improve efficiency with their data, resources, and workforce.

The last two years brought some unique challenges to manufacturers including rising costs, supply chain issues, and material shortages. Most manufacturers have been forced to implement changes in order to meet these challenges, including acquiring new talent, adding capabilities, and diversifying product portfolios to act as a foundation for growth.

Since the pandemic began, manufacturers have had to deal with the very real challenge of a lack of resources – both supplies and actual workforce. Cass Precision Machining has worked to remain agile and has taken action to be resilient in the short term to set up future success. Future success in manufacturing depends on deriving actionable insights from the last two years to improve decision making and to drive value.

Here is how Cass has responded to some of the questions brought on by the two-year pandemic.

What have been the biggest changes at Cass over the last year and a half, due to the pandemic and all of its ramifications?

Cass has always been known for its outstanding customer service.  For more than 75 years, serving our customers has been the fuel driving our company.  In the past 18 months, our customers have asked us to do even more on their behalf.  We have redoubled our efforts aimed at taking the best care possible of our entire customer base.  This has caused us to rethink old standards in how we do business.  We’ve implemented new tracking tools, become better at smaller lot sizes, and have enhanced how we work with our outside processing partners—all in the name of taking even better care of our customers.

As the country recovers from COVID-19, what new things will Cass implement to better support customers?

We are improving our internal systems to ensure responsiveness and drive the best possible value for our customers.  We are focused on reducing lead time, improving our quality management and execution systems, and ensuring we have the best-trained workforce in the industry.

There is a lot of talk of manufacturers needing to diversify their supply chain. What does that entail for Cass Precision Machining?

Cass’s broad range of capabilities and experience uniquely enables us to provide services nobody else can.  We can offer a variety of manufacturing solutions aimed at helping our customers reduce risk within their supply chains.  We can accommodate service or preproduction parts and can scale up volume better than anyone to provide the best total cost of ownership for our customers.  In terms of our own suppliers, we have expanded our supplier base and developed new partnerships aimed at reducing risk and opening more channels.

What changes have been implemented to ease disruptions to the supply chain? 

Cass has been working hard to procure material in advance of customer needs, enhance partnerships with leading suppliers, and partner with customers in long term agreements to ensure reliable supply.

Is localizing the supply chain a legitimate pursuit?

A localized supply chain has always been a good idea—there’s no better way to ensure timely delivery at the highest quality than dealing with local partners who truly care about your business.  The need for localization has only been emphasized in the past two years due to world events.

Is Cass continuing to digitize its supply chain? Will that make a big difference when further disruptions arise? 

Cass has fully implemented its ERP solution and is now looking forward to working with suppliers to fully integrate them into the system.  We will always strive for the human touch and meaningful relationships, and we believe a digital future supporting those values is key to success.

How long will it take for the supply chain to return to “normal”? Or will it ever?

We anticipate that shipping delays and supply shortages will begin to ease in late 2022 and into 2023, but underlying impacts mean the future will not look much like the past.  There will be more emphasis on transparency in the supply chain, reliable local supply, and long-term partnerships that will benefit everyone involved.

What’s next for Cass Precision Machining in 2022?

As we continue to grow and serve our customers better, we believe that we are in a unique position to attract more top-level talent.  We will also continue to make significant investment in automation and training to enable even more consistency and reliability.

The realities of the pandemic combined with existing trends in the manufacturing landscape means that companies must be more efficient and nimbler than ever in addressing the skills gap and labor shortages. With demand for manufactured goods always on the uptick, Cass continues a top-to-bottom evaluation of all processes, identifying ways to increase efficiency and to continue to support our customer base in any way we can.